Performance Policies

Payment Details

  • 50% due with contract
  • Other 50% is due 7 days before event
  • $25 per week late fee


-Cancellation by host over 7 days prior to event 50% of total fee is refunded.

-Cancellation by host within 7 days before performance, no refund is  available

-Kleinmann Strings has never canceled an event, but reserves the right to cancel up to one month before event with a full refund.                    

-Full refund is available if Kleinmann Strings cancels for conditions beyond reasonable control (such as fire, flood or other events).


If an event starts late or runs over the agreed time performers are not obligated to stay, but will accommodate schedules permitting according to the overtime pay scale.  

Outdoor Conditions

To protect the instruments, which cost anywhere from $10,000 – $50,000 each, we only perform in temperatures between 60 and 92 degrees F and we need a plan to help performers be sheltered from direct sunlight, falling branches, and rain. A 10×10 canopy or tent are sufficient precautions (no umbrellas, please). If you have a wedding planner/coordinator, please make sure they are aware of those requirements.